Sale
A Sale is a business transaction where goods or services are exchanged for payment.
In a POS (Point of Sale) system, a Sale operation happens when a customer purchases a product or service and a bill (invoice) is generated through the software.
This process updates:
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📊 Inventory (reduces stock)
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📃 Financial records (records income)
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📋 Sales reports
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🧾 Customer purchase history (if applicable)
Sale Estimation
A Sale Estimation is a temporary or draft calculation of the total price for a customer’s order before confirming the sale. It helps customers know the expected cost for selected products or services before actually billing them.
It’s like a quotation or price estimate — generated based on:
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Selected services
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Product rates
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Quantity
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Discounts (if applicable)
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Taxes
The estimation can be printed or saved for reference but does not create an actual sale transaction or invoice until it’s confirmed.
Sale Order
A Sale Order is an official document created by a business after receiving a customer’s confirmed purchase request.
It acts as a formal record of:
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📦 What products/services the customer has requested
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📅 When and how it should be delivered
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💰 At what agreed prices and terms
Unlike a Sales Estimate/Quotation (which is just a proposal), a Sale Order confirms the customer’s intent to buy — but it doesn’t collect payment or reduce stock yet (in most systems).
Once fulfilled, it’s converted into a Sale Invoice.
Sale Delivery
A Sale Delivery is the official transaction step where goods or services are handed over to the customer after a confirmed sale order.
It records:
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📦 What was delivered
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📅 When it was delivered
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📍 To whom it was delivered
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📊 In what quantity
In many systems, a Delivery Note (DN) or Delivery Challan (DC) is created at this stage as proof of delivery.
In some POS setups (like Laundry POS), Sale Delivery also marks the completion of a service — for example, returning cleaned clothes to the customer.
📑 How Sale Delivery Works
In a POS workflow:
1️⃣ Sale Order Confirmed
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Items/services booked
2️⃣ Prepare for Delivery
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Services completed / products packed
3️⃣ Generate Delivery Note
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Record what’s being delivered, to whom, and how
4️⃣ Hand Over Goods
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Deliver to customer at counter, doorstep, or via driver
5️⃣ Update POS
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Mark order as delivered
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Adjust stock (if needed)
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Optionally, generate Sale Invoice if pending
Delivery Note
A Delivery Note (also called Delivery Challan in India) is a formal document that accompanies goods or completed services when they are delivered to the customer.
It records:
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📦 What items/services are being delivered
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📃 In what quantity
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📅 On what date
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📍 To which customer or delivery address
The Delivery Note acts as proof of delivery and is usually signed by the customer or receiver upon handover.
📑 How a Delivery Note Works
1️⃣ Sale Order Confirmed
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Order booked in the system
2️⃣ Prepare for Delivery
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Services completed / goods packed
3️⃣ Generate Delivery Note
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Document listing delivered items and quantities
4️⃣ Hand Over Goods/Services
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Deliver to customer or via driver
5️⃣ Get Customer Signature (if required)
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To confirm acceptance of goods
6️⃣ Update Delivery Status
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Mark order as Delivered
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Adjust inventory stock
7️⃣ Proceed to Invoice (if pending)
Sale Invoice
A Sale Invoice is an official, legal document issued by a business to the customer after selling goods or services.
It confirms:
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📦 What was sold
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📅 On what date
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📊 At what price and taxes
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💰 What payment was made or is due
The sale invoice acts as both:
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📃 A financial document for accounting
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🧾 A receipt for the customer
In POS systems, the sale invoice is automatically generated at the end of a transaction.
📑 How a Sale Invoice Works
1️⃣ Select Products/Services for Sale
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Customer confirms purchase
2️⃣ Apply Prices, Discounts, and Taxes
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Final billing prepared
3️⃣ Choose Payment Mode
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Cash, Card, UPI, Wallet, etc.
4️⃣ Generate Sale Invoice
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Unique Invoice Number created
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Print or send via email/SMS
5️⃣ Update Stock and Sales Reports
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Stock reduced (if applicable)
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Revenue recorded
6️⃣ Customer Receives Invoice Copy
Sale Stores
Sale Stores refers to the physical or virtual store locations where sales are made and recorded in a POS system.
If a business operates from multiple branches or outlets, each is treated as a separate store or location in the system.
In POS software, Sale Stores help track:
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📍 Where each sale took place
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📦 Which location handled inventory
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👥 Which staff or cashier processed the order
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📊 Sales performance by branch
📑 Why Are Sale Stores Important in POS Software?
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🧾 Tracks sales made at each branch separately
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📦 Helps manage inventory per location
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📊 Compares sales performance across stores
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📍 Assigns staff, delivery zones, or drivers by store
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📃 Filters reports, invoices, and accounting data
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📝 Supports business audits and stock planning
Sale Return
A Sale Return is the process of returning sold goods or services back to the business by a customer.
It typically happens when:
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📦 The product/service is defective or damaged
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📃 The customer is dissatisfied
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📅 The item was delivered late or incorrectly
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💰 The customer wishes to cancel the service before it’s provided
When a Sale Return happens, the POS system:
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🧾 Records the returned items/services
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📊 Updates stock (if physical items are returned)
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📑 Issues a credit note, refund, or adjusts the customer’s wallet balance
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📃 Updates daily sales and return reports
Customer
A Customer is the person or business who buys products or services from your company.
In a POS (Point of Sale) system, the customer's details are stored to track their transactions, payments, and preferences.
You can manage both:
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🧍♂️ Walk-in customers (without saving details — like quick cash sales)
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📒 Registered customers (with name, mobile, and history for better service)